We’re Maker's Clean Inc. and our address is PO Box 20045, SOUTHBROOK PO, Maple, Ontario, Canada, L6A 4M4 ("Maker's Clean"). This policy sets out how we handle your personal information if you’re a Maker's Clean customer and/or a visitor to makersclean.com (our "Website").
1. COLLECTION OF PERSONAL INFORMATION
The Type of Information
What we collect from you depends on how you have interacted with our website.
The most common types of information we collect include things like: IP addresses, email addresses, your full name, postal or residential addresses, billing information, payment and transaction details, any other content you may provide us during a transaction or a visit to our Website.
How We Collect It
There are several ways that we may collect your personal information.
- We collect personal information when you provide it to us automatically as you browse our Website. We receive your computer’s IP address in order to provide us with information that helps us learn about your browser, location, and operating system.
- We collect personal information when you provide it to us during a purchase. We collect the personal information you give us such as your name, address, billing details and email address.
- We collect personal information when you provide it to us when you subscribe to our newsletter.
- We collect personal information when you provide it to us when you send us inquiries via email.
"Web beacons" (also called: clear gifs, web bugs, and pixels) are tiny graphics with a unique identifier, similar in function to cookies, these are used to track the movements of web users between pages and websites. Unlike cookies, which are cached on a user’s computer, web beacons are embedded invisibly on web pages and are about the size of a single pixel. Learn more about web beacons.
Why We Use These Technologies
We use these tracking technologies for several reasons:
- To allow our Website to function correctly.
- To understand how our sites are functioning and to inform any improvements in performance.
- To gather relevant data that helps us deliver effective marketing and advertising content to grow our business.
3. CONSENTYou have choices about cookies. If you do not want cookies stored on your computer you can modify your browser to prevent cookie use, but if you do this our website will not work properly. Use these links to find out more information about cookie settings for these common browsers:
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you freely give your specific and informed consent to us collecting, using and disclosing your personal information for the purposes specified in this policy.
If we ask for your personal information for a secondary reason, like email marketing notices, we will either ask you directly for your express consent or provide you with an opportunity to say no.
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway (not PayPal) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
4. USE OF INFORMATION
We may use any personal information collected to provide and fulfill our services, operate the Website, send you our newsletter (if applicable), respond to feedback and complaints, communicate with third party service providers, or if needed, to enforce our Terms and Conditions with you.
5. DISCLOSURE & SHARING
You expressly agree that we may disclose personal information to third parties for purposes associated with your purchase of our product(s), including third-party delivery and fulfillment services, as well as third-party services we engage to help us deliver our marketing efforts.
We use Mailchimp to power our newsletter delivery service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Location Based Services
Please remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
6. ACCESS, CORRECTION & REMOVAL
You have the right to make a request to access the personal information we hold about you, to request the correction of any errors in that data, and to have this information permanently removed.
These rights are limited in some situations—such as, if such data is not available, then we will not be able to manage our contractual relationship with you or to meet obligations placed on us.
In all other cases, to make an access, correction or removal request, use the contact information at the end of this policy.
If, after you opt-in to our email marketing list, you change your mind, you may withdraw your consent for us to contact you by contacting us using the information at the end of this policy. You may also always opt-out using the "unsubscribe" link provided in all correspondence.
To protect your personal information, we, and any third-party we engage, take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
8. TRANSFER OF INFORMATION
If our store is acquired or merged with another company, your information may be transferred to the new owners.
10. CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information:
Maker's Clean Inc.
c/o Privacy Officer
PO Box 20045
This Policy was last updated on Sept 12, 2019.